Frequently Asked Questions (FAQ)
Got questions? No problem. We have collected the answers to the questions we are asked most often, divided by thematic area to help you quickly find what you are looking for.
1. Protect Your Digital Privacy (The Journey)
In this section, you will find everything concerning the Framework, the models, and how to scale the security levels.
🛡️ The Framework and the Levels
What exactly is the Cyber Welfare Framework?
It is your strategic compass. Instead of giving you scattered advice, the Framework organizes your growth into 5 incremental levels (from FL1-Beginner to FL5-Master), ensuring you build a solid foundation before moving on to more complex challenges.
How do I know what level to start at?
The best way is to use the Self-Assessment tool. It will help you understand your current “digital resilience” and suggest the most suitable starting point for you in the Program.
What do the three Models (Competence, Awareness, Behavior) mean?
Security is not just technical. To be truly protected you must:
- Know what to do (Competence);
- Understand why you do it (Awareness);
- Actually do it in your daily life (Behavior).
Our model analyzes and trains all three of these aspects.
2. Cyber Welfare Program (The Project and the Certification)
In this section, you will find practical details on who we are, how we manage data, and how to obtain your diploma.
📜 Certification and Online Register
How do I get the Certification Diploma?
Watching videos is not enough. Our certification is based on the validation of evidence. You will need to email us documented proof (such as screenshots or configurations) that demonstrate the practical application of the recommendations. Once you pass the final test, the diploma will be yours.
What is the Online Register and who can see it?
It is the official registry of Cyber Welfare graduates. Once certified, your diploma will be registered there. You have total control: you can choose whether to make your achievement public or keep it private, managing visibility options via the unique link we will provide you.
🔐 Access, Privacy, and Costs
Do I need to create an account on this site?
No. This WordPress site is a free informational resource. There is no need to register to read the content. You will, however, need an account on our external LMS platform to follow the courses and you will use your Email to interact with us for the certification.
Is the program free?
Currently, participation in the program and the issuance of the certification are free, thanks to private funding and the proceeds from our specialist online courses. Any future changes will be communicated with maximum transparency.
How are my data and cookies managed?
We follow the principle of minimization: we only ask for your Name, Email, and Language. For everything concerning cookies and the technical aspects of privacy, you can find the Confianz widget at the bottom right of every page: it is your command center for consent.
Can I reuse the materials on the site?
Certainly! All our templates are released under the Creative Commons 4.0 (Attribution – Non-Commercial) license. You can share them and use them, provided you cite the source and do not resell them.
Haven’t found your answer?
If your question is more specific or if you need direct assistance, do not hesitate to write to us at: using the contact page. We are here to help you navigate safely.—–The following section is the translation of the Yoast SEO metadata and suggestions.


